panagenda Office Expert

Microsoft 365 Analytics Technology

OfficeExpert provides unique end-to-end / quality-of-service analytics for Microsoft 365, Exchange, Outlook, OneDrive and Skype for Business.

• End-to-end availability, quality of service and performance measurement.
• For Cloud, Hybrid or On Premises: on-premises installation for monitoring your Microsoft 365 environments meets the highest security standards
• Intelligent measurements that include multi-client events such as conferences
• Full Skype for Business conference simulation

In today’s professional world, a well-functioning IT environment is essential. Most of the time, you don’t realize what that means until you can’t access certain content and systems. A good admin then quickly becomes one of the most important people in the company. OfficeExpert is the perfect support when the right decisions have to be made quickly and efficiently.

Thanks to comprehensive end-to-end simulations and efficient analyses, the IT environment always remains in view. With OfficeExpert critical situations can already be detected before failures or performance bottlenecks occur. Unexpected events are thus always one step ahead and the causes can be tackled directly.

Better understanding for better engagement

Deliver an immersive user experience

• Ensure continuous productivity with proactive, customizable service monitoring – historical benchmarking automatically detects critical performance deviations before your users do.
• Minimize the impact of service outages – gain extra time to set up your backups with the fastest outage alerts on the market.
• Intelligent bot simulations show the real end-user experience -support truths, instead of myths, and keep your business communication and collaboration flowing.

Increase productivity in your teams

• Discover hidden knowledge pools with advanced search and visualization of how teams interact with each other.
• Overcome barriers to adoption – take targeted action to improve your engagement vulnerabilities at a geographic, departmental, or individual level.
• Increase productivity and data security – identify and categorize integrated third-party apps and stay informed about the activities of your guest users.

Don’t just manage Microsoft 365 – improve it!

• Make the best even better – define what you monitor, what analytics you run, where you view the data, and how you receive notifications.
• Ensure your Microsoft 365 applications are SLA compliant at all times.
• Improve the overall manageability of Microsoft 365 in your digital collaboration.
• Make better decisions faster and more effectively – over and over again.