E-mails determine our everyday life and are an important means of communication. Often, e-mails contain information that should not only be made available to the direct recipient. The bad habit of making the distribution list as large as possible is often the only variant of “sharing”. However, information and especially file attachments are often included, which should possibly also be made available to team members in the background.
Another aspect is mail archiving. Once moved to the archive, the information is gone – and must be painstakingly retrieved when needed – if you still know which email contained the important PDF you need at the moment.
Internal processes could provide a remedy, e.g. all project participants could be encouraged to always file file attachments in a project-related folder in SharePoint. To do this, the attachments are simply extracted from the mail, stored locally and then uploaded back to SharePoint. Sounds simple, right? No, it’s an imposition and quickly this process is simply ignored and chaos returns.
But what if this could now be drastically simplified and not just limited to SharePoint either? Share important info, attachments and even the entire email with teammates in SharePoint with a few clicks, file it in Teams and discuss it immediately or create a Jira task or a new helpdesk ticket in Freshdesk from it right away? That sounds good and right? Then we have something for you.
Mailissa, the smart Outlook add-in designed precisely to simplify – and most importantly, unify – the process of filing and sharing information and attachments from emails. No more detours via the local file system, no more tedious searching through the SharePoint landscape for the right filing location – and all this directly in Outlook.
Out-of-the-box Mailissa already supports the most popular systems, such as:
- MS SharePoint
- MS Teams
- MS Todo
- We4IT Aveedo
- Slack
- Jira
- Confluence
- Freshdesk
- Zendesk
- Salesforce
- HCL Domino
- Trello
With the help of these so-called connectors it is possible to transfer the mail data.
If a connector for your target system is missing, you can also program one yourself, the Mailissa API is very extensive and well documented.
