Client Management - The Solution for IBM Lotus Notes

The term client management (also desktop management, desktop managed services etc.) for IBM Lotus Notes marks the central administration of Lotus Notes Clients within a network. Here, it is possible to perform various administrative operations remotely, which means that the system administrator is able to perform many operations on individual Lotus Notes clients from his workstation. Client management can be carried out on a local network and also on a virtual network.

Here, a few key features which a client management system offers:

• Inventory (configuration overview of all Lotus Notes clients)
• License management
• Software distribution (Lotus Notes applications)
• Patch management
• Remote administration
• Helpdesk

Quite often, for companies with a large number of Lotus Notes clients it is difficult and extremely expensive to manage these clients. Usually, the larger a company the more heterogeneous is its client infrastructure. It is, for example, not uncommon to use different Lotus Notes versions and different operating systems (Windows XP, VISTA, Windows 7, Linux or MAC OS), and additionally a variety of Lotus Notes applications are all accessed by users. With the combination of these different groups and also because users may require additional individual applications each Lotus Notes client virtually ends up being unique. Consistent management without the necessary tools is therefore nearly impossible.

For effective and simple client management We4IT uses and recommends MarvelClient.